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Terms of Service

Version 2026-07-21 · Effective 21 July 2026

These Terms are a legal agreement between you and Christian Rentals(“we”, “us”, “our”). By creating an account, accepting these Terms during sign-up, or using the platform, you agree to be bound by them. If you do not agree, do not use Christian Rentals.

1. What Christian Rentals is — and is not

  • Christian Rentals is an online listings and introductions platform that helps people advertise, discover and make contact about rooms and properties to let.
  • We are not a letting agent, landlord, tenant, property manager, or party to any tenancy, licence or other agreement made between users. We do not view properties, hold deposits, handle rent, or arrange tenancies.
  • Any agreement to let, rent, share or occupy a property is made solely between the users involved. You are responsible for your own decisions and dealings.

2. Eligibility & your account

  • You must be at least 18 and able to enter a binding contract.
  • You must give accurate information, keep it up to date, and keep your login secure. You are responsible for activity on your account.
  • Identity verification is required before you can publish a listing. Verification confirms an identity document was checked by our provider — it is nota guarantee of any person’s character, conduct, solvency, or intentions.

3. Verification, references & badges are not guarantees

ID verification, church references, “approved” badges and any other trust signals are provided to help you make your own judgement. They are indicators only. We do not warrant the identity, honesty, reliability, immigration status, financial standing or suitability of any user, nor the accuracy of any listing, reference or message. You must carry out your own checks — including viewing the property in person, verifying ownership or the right to let, checking references independently, and confirming any tenancy paperwork — before paying money or entering any agreement.

4. Keep communication and payments on the platform

  • You agree to communicate through Christian Rentals’s in-app messaging when arranging viewings and applications. On-platform messaging protects you: it keeps a record, helps us detect fraud, and means we can act on reports.
  • Do not solicit or agree to move conversations, payments or dealings off the platform in order to avoid fees, verification, or these Terms. Requests to pay a deposit or rent before viewing, to pay by bank transfer to secure a room sight-unseen, or to take contact off-platform early are common signs of a scam — report them.
  • Never send money to anyone you have not met and whose property you have not viewed. Christian Rentals does not process rent or deposits and will never ask you to pay a landlord or tenant through us.
  • If you choose to communicate, pay, or deal off-platform, you do so entirely at your own risk, and to the fullest extent permitted by law we are not responsible for the consequences.

5. Listings & fees

  • You must have the legal right to let any room or property you list.
  • Listings must be genuine, accurate and lawful. Listing fees, where charged, are one-off and — subject to your statutory rights and our refunds practice — are non-refundable once a listing goes live.
  • We may refuse, edit, suspend or remove any listing or account, with or without notice, if we reasonably believe it is fraudulent, misleading, unlawful, or in breach of these Terms.

6. Acceptable use

  • No unlawful discrimination. Shared-household lettings may lawfully state certain sharer preferences; you are responsible for staying within the Equality Act 2010 and related law.
  • No fraud, harassment, spam, scraping, or misrepresentation of references or verification status.
  • No posting of content you do not have the right to post, or that is false, offensive or unlawful.

7. Your responsibility & indemnity

You are solely responsible for your interactions, agreements and conduct with other users. To the fullest extent permitted by law, you agree to indemnify us against claims, losses and reasonable costs arising from your breach of these Terms, your listings or content, or your dealings with other users.

8. Our liability

We provide Christian Rentalswith reasonable care and skill, but the platform is provided “as is” and we do not guarantee it will be uninterrupted, error-free, or that any listing or user is genuine or suitable.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded — including your non-excludable rights under the Consumer Rights Act 2015.

Subject to that, and to the fullest extent permitted by law, we are not liable for: the acts, omissions, conduct or content of any user; the condition, safety, legality or existence of any property; any tenancy, deposit, payment or agreement between users; any loss arising from off-platform dealings; or any indirect or consequential loss, loss of profit, or loss of opportunity. Subject to the paragraph above, our total liability to you arising out of or in connection with the platform is limited to the greater of (a) the total fees you paid us in the 12 months before the claim, and (b) £100.

9. Suspension & termination

You may close your account at any time. We may suspend or terminate access if you breach these Terms or to protect users or the platform. Some records are retained where we are legally required to do so.

10. Changes to these Terms

We may update these Terms. When we make material changes we will update the version and effective date above and may ask you to accept the new version before continuing to use Christian Rentals. Continued use after changes take effect means you accept them.

11. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, save that if you live elsewhere in the UK you may bring proceedings in your home jurisdiction. Nothing here affects your mandatory local consumer rights.

12. Contact

Questions about these Terms: hello@christianrentals.org.

Safety tip: view every property in person, confirm the landlord’s right to let, and never pay a deposit or rent before you have viewed the property and verified who you are dealing with. Keep it on Christian Rentals — if something feels off, use the report button.